Division of Information Technology Services
ASPR Office of Resource Management
The Division of Information Technology Services
(ITSD) provides reliable, secure, business integrated
technology solutions that align, support, and enable
success for ASPR’s strategic goals and mission
requirements.
ITSD provides a full spectrum of support, maintaining
IT and communications caches containing computers,
mobile devices, HF/VHF/UHF radios, satellite internet
terminals, and other assets. Working in partnership with
the HHS Office of the CIO, ITSD also provides end-to-end
deskside support to ASPR staff and a variety of
technical and professional services including,
application development, data and systems hosting,
information security, and systems administration.
Enterprise Management Branch
The Enterprise Management Branch (ITSD-EMB) manages and
supports the technology infrastructure for ASPR’s IT
portfolio. This includes providing support to two data
centers that house many of ASPR mission essential
applications, including the Unified Communications System,
GeoHEALTH, technology to support the HHS Secretary’s
Operations Center and HHS’ Continuity of Operations
facility.
Oversight and Governance Branch
The Oversight and Governance Branch (ITSD-OGB) governs
the configuration and change management of the IT systems
and applications within ASPR’s technology portfolio.
ITSD-OGB consults with ASPR programs on IT best practices,
business processes, standards, and IT acquisitions and
contracts. Additionally, ITSD-OGB is home to ASPR’s
Cybersecurity program which governs its systems and
applications, maintains the enterprise architecture.
Service and Support Branch
The Service and Support Branch (ITSD-SSB) provides
technical support for ASPR staff during both steady-state
and response operations. ITSO-SSB provides deskside support
and assistance at HHS Secretary’s Operations Center, Mission
Support Centers, HHS’ Continuity of Operations facility, and
other ASPR office locations. Additionally, SSB coordinates
conference calls and represents ASPR on the HHS-CIO Change
Control Board.
